“Digital frustration is happening from the top down,” says Deena Tearney, CEO of Pacific Point, a Salesforce consulting company located in Denver. “Organizations across the board are facing this challenge, from private companies to not-for-profits, even the government.”

Pacific Point is no stranger to modernizing technology for clients using Salesforce, primarily in the health care, financial services and public sector industries.

In late 2021, President Joe Biden signed an executive order…

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